Shipping policy
Shipping Policy
Effective Date: August 24, 2026
At Dalessio Shop, we want customers to understand how their orders are shipped and what to expect after making a purchase. This Shipping Policy outlines our domestic delivery coverage, shipping rates, estimated transit times, and procedures for common delivery situations.
1. Where We Ship
Dalessio Shop currently fulfills and ships orders within the United States only.
We do not provide international shipping. Orders cannot be delivered to addresses located outside the United States.
Customers must provide an eligible and complete U.S. shipping address when completing checkout.
2. Available Shipping Methods
The following domestic shipping options are available for orders placed with Dalessio Shop:
Express Shipping — $15.00
Estimated delivery: 1–2 business days
Flat shipping charge: $15.00
Express Shipping provides an expedited delivery option for customers who need their orders sooner.
Standard Shipping — $8.00
Estimated delivery: 3–5 business days
Shipping charge: $8.00
Free Standard Shipping on Orders $70+
Customers whose eligible order total reaches $70.00 or more receive Free Standard Shipping.
The free shipping threshold applies specifically to Standard Shipping. Customers who choose Express Shipping will be charged the applicable $15.00 Express Shipping fee, even when their order is $70.00 or more.
3. Processing and Fulfillment
After an order is successfully submitted, it may require processing and preparation before shipment.
The estimated delivery periods listed above refer to shipping transit time and may not include the time required to process an order before it leaves our facility.
Orders received on weekends or recognized holidays may begin processing on the next available business day.
4. Delivery Estimates
Shipping times are provided as reasonable estimates and should not be interpreted as guaranteed delivery dates.
Business days generally mean Monday through Friday, excluding weekends and applicable holidays.
Actual delivery times may vary due to carrier operations, weather conditions, transportation disruptions, periods of high shipping demand, or circumstances beyond the reasonable control of Dalessio Shop.
5. Shipping Fees
Your available shipping method and applicable shipping charge will be shown during the checkout process.
Our current domestic rates are:
Express Shipping: $15.00 — 1–2 business days
Standard Shipping: $8.00 — 3–5 business days
Free Standard Shipping: Orders of $70.00 or more — 3–5 business days
Please review your selected shipping method before completing your purchase.
6. Customer Responsibility for Shipping Details
Customers are responsible for entering accurate and complete delivery information at checkout.
Please verify your shipping address carefully, including the street number, street name, apartment or unit number, city, state, and ZIP code.
Dalessio Shop cannot guarantee successful delivery when incorrect or incomplete information has been submitted.
If you discover an error after placing your order, contact us promptly. We may attempt to update the address if fulfillment has not yet been completed, but address changes cannot be guaranteed after an order has entered the shipping process.
7. Tracking Your Shipment
When tracking is available for your order, shipment information may be provided after the package has been transferred to the carrier.
Tracking systems can take some time to display the first update. Once a package is in transit, carrier tracking should provide the most current information concerning its movement and estimated delivery.
8. Unexpected Shipping Delays
Occasionally, a shipment may arrive later than the estimated timeframe.
Potential causes of delays include severe weather, carrier network disruptions, transportation issues, holidays, unusually high shipping volumes, or other circumstances that cannot reasonably be controlled by Dalessio Shop.
If your package experiences an extended delay, you may contact us for assistance reviewing the available tracking information.
9. Undeliverable or Returned Packages
A package may be returned to us if the shipping carrier cannot complete delivery because of an incorrect address, missing address details, failed delivery attempts, or other delivery-related circumstances.
If an order is returned as undeliverable, please contact us so we can review the situation and determine the available next steps.
Additional shipping charges may apply when reshipment is required because inaccurate or incomplete delivery information was provided with the original order.
10. Missing Packages
If tracking indicates that your package was delivered but you cannot find it, please first check your mailbox, entrance, porch, reception area, or other locations where the carrier may have safely placed the shipment.
We also recommend checking with other members of your household or neighbors and contacting the carrier when appropriate.
If the shipment still cannot be located, contact Dalessio Shop and provide your order information so we can assist with reviewing the shipment.
11. Orders Damaged in Transit
Please inspect your package after delivery.
If an item appears to have been damaged during transportation, contact us as soon as reasonably possible. Please retain the product and original shipping materials and provide photographs of the damage when requested.
Returns, refunds, or replacements associated with damaged merchandise may also be handled in accordance with our applicable Return & Refund Policy.
12. No International Shipping
Dalessio Shop does not currently ship internationally.
Our shipping services are limited to eligible addresses within the United States. We do not offer cross-border delivery to destinations outside the U.S.
13. Changes to Shipping Terms
Dalessio Shop reserves the right to update this Shipping Policy to reflect changes in shipping rates, carrier services, fulfillment practices, or store operations.
Any revised policy will be posted on our store and will become effective according to the date indicated in the updated version.
Contact Information
If you have questions regarding shipping rates, delivery, tracking, or an existing order, you can contact Dalessio Shop using the details below:
Dalessio Shop
Address: 151 S Highland St #3, West Hartford, CT 06119, United States
Phone: 321-693-3790
Email: ebroussardom@gmail.com