Terms of service

TERMS OF SERVICE

Effective Date: August 24, 2026

These Terms of Service (“Terms”) govern your access to and use of the online store operated by Dalessio Shop, including your browsing of the website, purchase of merchandise, and use of services or features offered through the store.

In these Terms, “Dalessio Shop,” “we,” “us,” and “our” refer to the operator of this online store. “You,” “your,” “visitor,” and “customer” refer to individuals who access the website or purchase from us.

By visiting our store or completing a purchase, you acknowledge that you have read and agree to these Terms and any store policies incorporated by reference. If you do not accept these Terms, please do not use our website or services.

1. USE OF OUR ONLINE STORE

Our online store is intended for lawful shopping and related purposes.

By placing an order, you represent that you have the legal capacity to enter into the transaction under the laws applicable to you. If you are under the applicable age of majority, your use of the store must be authorized or supervised by a parent or legal guardian where required.

You may not use our website, products, or services in connection with unlawful, deceptive, fraudulent, or abusive activities.

2. CONDITIONS OF ACCESS

We grant visitors a limited, non-exclusive, revocable right to access and use our website for personal shopping purposes in accordance with these Terms.

This permission does not authorize you to reproduce, commercially exploit, resell, or systematically extract content from the website unless we or the applicable rights holder have provided permission.

We may restrict access to portions of the website when reasonably necessary for security, maintenance, fraud prevention, or enforcement of these Terms.

3. PRODUCT LISTINGS

We endeavor to present clear and accurate information about merchandise offered through Dalessio Shop.

Product pages may contain descriptions, photographs, measurements, specifications, availability information, pricing, and other details intended to help customers make purchasing decisions.

Actual product appearance may vary slightly from images displayed online because of monitor settings, screen resolution, lighting, photography, manufacturing variations, or other factors.

We may update product descriptions or specifications when necessary to improve accuracy.

4. AVAILABILITY OF MERCHANDISE

The inclusion of a product on our website does not guarantee continuous availability.

Inventory may change without notice, and certain items may sell out or be discontinued. We may also limit the number of units that can be purchased in a particular transaction when reasonably necessary for inventory management, fraud prevention, or fair product distribution.

If merchandise becomes unavailable after you place an order, we may cancel the affected item and provide any refund owed to you.

5. PRICING AND CHARGES

The price applicable to a product will generally be the price displayed when the customer submits the order, subject to correction of material errors as permitted by law.

Additional charges, such as applicable sales taxes or shipping fees, may be presented separately during checkout.

Promotional pricing may apply only during the stated promotional period or while qualifying inventory remains available.

We reserve the right to correct genuine pricing mistakes. If a material pricing error affects your submitted order, we may contact you before proceeding with the affected purchase.

6. ORDER SUBMISSION AND ACCEPTANCE

Submitting an order through our checkout system constitutes a request to purchase the selected merchandise.

Orders may be subject to review before final acceptance. We may verify inventory, payment authorization, customer information, shipping eligibility, and other relevant transaction details.

An order may be declined or canceled when reasonably necessary, including where:

Merchandise is unavailable;
Payment cannot be authorized;
Material information on a listing is incorrect;
Customer or delivery information is incomplete;
The transaction appears unauthorized or fraudulent;
Purchasing limits have been exceeded; or
Completing the transaction would violate applicable law.

When an order is canceled after payment has been collected, we will arrange any refund due under applicable law and our refund procedures.

7. ACCURACY OF CUSTOMER DETAILS

You are responsible for supplying accurate information during checkout.

Please ensure that your name, email address, billing information, shipping address, and other requested details are complete before submitting an order.

Incorrect information can result in processing or delivery delays.

If you notice an error after placing an order, contact us promptly. We will attempt to make an eligible correction when operationally possible, but changes cannot be guaranteed once fulfillment or shipment has begun.

8. PAYMENT AUTHORIZATION

Payment must be made using a payment option available through our checkout.

When you submit payment details, you confirm that you are authorized to use the selected payment method and authorize the applicable charge for your purchase.

Transactions may be handled through independent payment processors. Payment approval may therefore depend on your card issuer, financial institution, or payment provider.

We may hold or cancel an order if payment authorization fails or if additional verification is reasonably required to prevent fraud.

9. SHIPPING

Orders are shipped according to the options, rates, geographic limitations, and estimated timeframes described in our Shipping Policy or displayed at checkout.

Shipping and delivery estimates are provided for planning purposes and may be affected by carrier operations, weather conditions, service disruptions, holidays, address problems, or other events outside our reasonable control.

Please review our Shipping Policy for detailed shipping information applicable to your purchase.

10. RISK OF DELIVERY ISSUES

Customers should provide a secure and accurate delivery location.

If a package experiences a delivery issue, please contact us so that we can review the circumstances and, where appropriate, work with the shipping provider.

Any rights or responsibilities concerning lost, damaged, delayed, or misdelivered shipments will be determined by applicable law and the relevant store policies.

11. RETURNS, REFUNDS, AND EXCHANGES

Our Return & Refund Policy sets out the procedures and conditions applicable to eligible returns, refunds, and exchanges.

We recommend reviewing that policy before completing your order.

The Return & Refund Policy forms part of the terms governing purchases made through our store. It does not limit consumer remedies that cannot legally be restricted.

12. ORDER CANCELLATION REQUESTS

If you wish to cancel an order, please contact us as quickly as possible.

Whether a cancellation can be completed depends on the order's fulfillment status. Orders that have already been processed or shipped may no longer be eligible for cancellation and may instead need to follow our applicable return procedure.

Approved refunds will be issued in accordance with our Return & Refund Policy and applicable payment processing timelines.

13. SALES, COUPONS, AND PROMOTIONAL OFFERS

From time to time, Dalessio Shop may provide sales, coupons, discount codes, or other promotional opportunities.

Individual promotions may have their own eligibility criteria, expiration dates, minimum order requirements, product exclusions, or usage limitations.

Unless expressly permitted, promotional offers cannot be combined or reproduced for unauthorized use.

We may invalidate a promotion obtained or used through fraud, manipulation, or other unauthorized means.

14. STORE ACCOUNTS

Where customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.

You should not knowingly allow unauthorized individuals to access your account.

Please contact us if you suspect unauthorized account activity so that appropriate measures can be considered.

We may suspend an account where reasonably necessary to investigate suspected fraud, security concerns, or material violations of these Terms.

15. PRIVACY AND CUSTOMER DATA

Information collected when you browse our website, create an account, communicate with us, or make a purchase is handled in accordance with our Privacy Policy and applicable privacy requirements.

Our Privacy Policy explains relevant practices concerning the collection, use, and disclosure of personal information.

We encourage you to read the Privacy Policy in conjunction with these Terms.

16. THIRD-PARTY TECHNOLOGY AND PROVIDERS

Our store may rely on third-party companies to provide services such as website infrastructure, payment processing, analytics, communications, or order delivery.

Those companies may operate under their own terms and privacy policies.

We are not responsible for independent third-party actions outside our reasonable control except where applicable law provides otherwise.

17. LINKS TO OTHER WEBSITES

For convenience, our website may contain links to websites operated by parties unrelated to Dalessio Shop.

We do not automatically control, approve, or endorse external website content merely because a link appears on our store.

If you choose to visit an external website, you should review its terms and privacy practices before providing information or purchasing goods or services.

18. CUSTOMER FEEDBACK AND CONTENT

If you voluntarily submit reviews, comments, suggestions, photographs, ideas, or other content to us, you represent that your submission does not unlawfully violate another party's intellectual property, privacy, publicity, or other legal rights.

Submissions must not contain unlawful, threatening, malicious, deceptive, or harmful material.

Where permitted and consistent with applicable law, we may use or display voluntarily submitted feedback for legitimate store and promotional purposes.

19. OWNERSHIP OF WEBSITE MATERIALS

The materials appearing on our store may include trademarks, trade names, logos, photographs, graphics, written content, layouts, and other intellectual property owned by us or used under appropriate authorization.

Your access to the website does not grant ownership rights in those materials.

Unauthorized copying, redistribution, commercial exploitation, alteration, or publication of protected materials is prohibited except where permitted by law or authorized by the relevant rights holder.

20. UNACCEPTABLE WEBSITE ACTIVITY

Users must not attempt to misuse or compromise our website.

Prohibited conduct includes:

Introducing viruses, malware, or malicious software;
Attempting unauthorized access to systems or accounts;
Interfering with website performance or security;
Conducting fraudulent transactions;
Using false information for deceptive purposes;
Violating another person's legal rights;
Collecting personal information through unlawful methods;
Using automated systems in a manner that materially disrupts our services;
Sending unsolicited or malicious communications through our services; or
Using our website to facilitate unlawful conduct.

Serious or repeated violations may result in access restrictions or termination.

21. CORRECTIONS TO STORE CONTENT

Information on our website may occasionally contain typographical errors, omissions, or inaccuracies involving product details, prices, promotions, shipping information, or availability.

When an error is discovered, we may correct the information.

If an error materially affects an existing order, we will take reasonable steps to communicate with the affected customer and address the transaction appropriately.

22. SERVICE CHANGES AND INTERRUPTIONS

We may occasionally update, maintain, modify, or temporarily suspend portions of our online store.

Website availability may also be interrupted by technical failures, maintenance, network outages, cybersecurity measures, or third-party service problems.

While we aim to provide reliable service, uninterrupted website access cannot be guaranteed.

23. WARRANTIES AND DISCLAIMERS

To the extent permitted under applicable law, the website and its online functionality are provided on an “as available” basis.

We do not warrant that every website function will remain uninterrupted or free from technical errors at all times.

Products may be covered by separate manufacturer warranties where applicable.

These Terms do not exclude any warranty, consumer guarantee, or legal remedy that cannot lawfully be excluded.

24. LIMITS ON LIABILITY

To the maximum extent allowed by applicable law, Dalessio Shop will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or services where such damages may lawfully be excluded or limited.

Any liability limitation contained in these Terms applies only to the extent enforceable under applicable law.

Nothing in these Terms is intended to remove rights or remedies that customers are legally entitled to receive.

25. INDEMNIFICATION

To the extent allowed by law, you agree to indemnify Dalessio Shop against reasonable third-party claims, damages, liabilities, and expenses resulting from your unlawful use of our services, material breach of these Terms, or infringement of another person's legal rights.

This obligation does not extend to liabilities caused by us where applicable law prohibits such an allocation of responsibility.

26. SEVERABILITY OF TERMS

If a court or other authority with appropriate jurisdiction determines that any provision of these Terms is invalid or unenforceable, that provision will be modified or severed only to the extent required.

The remaining provisions will continue to apply.

27. TERMINATION OR SUSPENSION

These Terms remain applicable while you use our website or services.

We may suspend or terminate access where reasonably necessary due to material violations of these Terms, fraud, misuse, unlawful conduct, or legitimate security concerns.

Termination does not eliminate obligations or rights that arose before termination or that are intended to survive it.

28. COMPLETE AGREEMENT

These Terms, together with applicable policies displayed through our store—including our Privacy Policy, Shipping Policy, and Return & Refund Policy—form the agreement governing your use of our website and applicable purchases.

No failure to immediately enforce a provision will automatically constitute a permanent waiver of that provision.

29. GOVERNING LAW

These Terms will be interpreted in accordance with applicable laws of the United States and, where applicable, the laws of the State of Connecticut.

Nothing in this section is intended to deprive a customer of mandatory rights or protections available under applicable consumer law.

30. MODIFICATIONS TO THESE TERMS

We may revise these Terms from time to time to reflect operational, legal, technological, or business changes.

When changes are made, the revised version may be published on our website with a new effective or updated date.

Material changes will be communicated when notice is required by applicable law.

Continued use of our services after revised Terms become effective constitutes acceptance to the extent permitted by law.

31. QUESTIONS AND CONTACT INFORMATION

For questions about these Terms of Service, your use of the store, or an order placed with Dalessio Shop, please contact us using the details below.

Shop Name: Dalessio Shop
Address: 151 S Highland St #3, West Hartford, CT 06119, United States
Phone: +1 321-693-3790
Email: ebroussardom@gmail.com